Return Policy
Defective Products Only
Eligibility
We only accept returns for products that are Defective, Damaged, or Incorrectly Shipped.
We do not accept returns for "change of mind," dislike of the product, or compatibility issues if the product is otherwise functional.
You must report the issue and initiate a return request within 14 days of delivery.
Important: Returns must be initiated within 14 days of delivery
Return Process
Since we do not use an automated return portal, please follow these steps:
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Contact UsEmail us or call/WhatsApp with your Order ID and photos/video of the defect.
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VerificationOur technical team will review your evidence.
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ApprovalIf the defect is confirmed, we will provide you with instructions to return the item.
Return Shipping Costs
For Defective/Wrong Items: We will arrange a reverse pickup or provide a prepaid shipping label at no cost to you.
Customer-Initiated Returns: If a return is accepted for any reason other than a defect (at our sole discretion), the customer is responsible for return shipping costs.
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